Privacy Policy

Who is responsible for your information

Organizations use Impartire to manage and publish their media, run channels and events, and reach their audiences. The organization decides what it collects and why for its own content and for the people it serves through the Service, such as viewers of its videos and channels and people who register for its events. For that information we act on the organization’s behalf, as its service provider (a “processor” under data-protection law), and the organization’s own privacy notice applies. If you are a viewer or attendee, contact that organization about your information; we help it respond.

We are responsible for the information we collect to run our own business: account holders, billing, support, security, and visitors to impartire.com.

Information we collect

• Account information: your name, email address and password (stored only as a salted hash), and the organizations and roles you belong to.
• Content organizations upload or create: media files, their metadata, records, schedules, comments and other material stored in the Service.
• Billing information: plan and invoice details. Card details are entered with and held by our payment processor, Stripe; we never receive the full card number.
• Event registrations: when you register for an event an organization runs on the Service, the details its form asks for (such as name, email and answers to its questions), your tickets and check-in. Paid tickets are sold by the organization through its own Stripe account.
• Viewing data: when you watch video an organization publishes through the Service, playback events (what was played, when and for how long), a random viewer ID stored in your browser, your browser and device type, the referring page and your country. We do not store your IP address with viewing data.
• Technical data: when you sign in, your IP address and browser are kept with your session for security; our servers keep operational logs.
• Connected accounts: information from services you choose to connect, such as YouTube (see the next section).

YouTube and Google user data

Impartire uses YouTube API Services to let your organization publish its videos to YouTube channels you connect. When you connect a channel, Google asks you to grant access, and you can disconnect it at any time.

With your permission, we:

• Access the connected channel’s ID, name and image; upload videos you choose to publish; read and update the title, description, privacy and publish time of videos the Service published; and read those videos’ processing status and public statistics (such as views, likes and comments).
• Store the access and refresh tokens Google issues (encrypted), the channel’s ID and name, the IDs and links of videos the Service published, and dated readings of those videos’ views, likes and comments, so your organization can see how each post did over time. We delete the readings when you disconnect the channel, when its access ends, or when the video is deleted from YouTube.
• Use this data only to publish the content you or your organization choose, show you the result, and report how those videos perform, to the members of your organization.
• Share it with no one outside your organization, except the infrastructure providers listed below that host the Service for us. We do not sell it or use it for advertising.

Impartire’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

By connecting a YouTube channel you agree to the YouTube Terms of Service. Google’s handling of your data is described in the Google Privacy Policy.

Revoking access. Disconnecting a channel in Impartire (Delivery › Destinations) revokes our access at Google immediately and deletes the stored tokens. You can also revoke access from your Google security settings; our stored tokens then stop working at once, and disconnecting the channel in Impartire, or asking us, deletes them.

How we use information

• To provide the Service: store and process media, run workflows, and publish and deliver content as organizations direct.
• To give organizations statistics about how their content is viewed.
• To operate accounts, billing and support, and to send service email (such as sign-in, invitations, tickets and receipts).
• To keep the Service secure: prevent abuse, detect fraud and investigate incidents.
• To understand and improve how the Service performs.
• To comply with law.

We do not sell personal information, and we do not use it for advertising.

How we share information

We share information only as needed to run the Service:

• With the organization: content, activity, viewing statistics and event registrations are available to the members the organization grants access.
• Infrastructure providers that process data on our behalf: Cloudflare (hosting, file storage, email delivery and bot protection), Neon (database) and Stripe (payments). Media processing runs on our own servers.
• Services you connect or publish to, such as YouTube, receive the content you choose to send them.
• Legal and safety: when required by law, or to protect the rights and safety of our users or the public.
• Business transfers: if Impartire is merged or sold, under the same protections.

We do not place advertising or third-party tracking code on our watch pages, player or event pages.

Cookies and local storage

We use cookies and browser storage that the Service needs to work: to keep you signed in, remember interface preferences such as the sidebar, and protect forms from bots (Cloudflare Turnstile). The video player stores a random viewer ID in your browser’s local storage so that repeat views are counted once; it is not linked to other sites and you can clear it with your browser’s site data. We do not use advertising or cross-site tracking cookies.

How long we keep information

• Account information and content: for as long as the account or the organization’s account is active. An item deleted in the Service is removed from use immediately and erased from our systems on request; automatic permanent erasure is being introduced, and this policy will state its timing when it is.
• Viewing data and event registrations: for as long as the organization keeps them, to give it history and records.
• Sign-in sessions: until the session ends or expires.
• Operational logs: about 31 days.
• Database backups: continuous history kept for hours; occasional snapshots taken before maintenance are deleted once no longer needed.
• Billing records: as long as tax and accounting law requires.

To have your personal information, or your organization’s account and content, deleted, contact us (below). We will confirm when it is done.

Security

Data is encrypted in transit, connection tokens are encrypted at rest, and access inside the Service is checked against your organization’s permissions on every request. No system is perfectly secure; tell us at once if you believe your account has been compromised.

Your choices and rights

You can view and update your account information in the Service, disconnect connected accounts, and ask us for a copy of your personal information, its correction or its deletion. Depending on where you live, you may have further rights under local law; contact us to exercise them. We will not treat you differently for doing so.

International transfers

We are based in the United States, and the Service is hosted by the providers above, who may process data in other countries. Where data-protection law requires it, transfers are covered by appropriate safeguards such as the European Commission’s standard contractual clauses.

Children

The Service is not directed to children under 13, and we do not knowingly collect their information. If you believe we have, contact us and we will delete it.

Changes to this policy

If we change this policy materially, we will notify account holders and, where the change affects how we use data you already gave us, ask for your agreement again.

Contact

Questions, requests or complaints about our privacy practices: privacy@impartire.com.